22
APR
2011

VodBurner stuck on “Preparing recorded call for editing” – how can I fix?

There is a known (but rare) issue in VodBurner that can cause the application to hang when it is preparing a recorded call for editing. The workaround for this issue is as follows: (NOTE: only use this workaround if the progress bar has been stuck at 100% for some time. If the...
18
APR
2011

Fixing problems with vodburner_ppc.exe or vodburner_refine.exe

If you see error messages saying that there were problems with “vodburner_ppc.exe” or “vodburner_refine.exe”, the most likely cause is errors on your hard disk. Follow these steps to check for errors on the hard drive and fix them: 1. Right click the drive...
15
APR
2011

Fixing problems with generating finished video

If you are having problems with generating a finished video – for example VodBurner reports an “Internal error” – the most likely cause is errors on your hard disk. Follow these steps to check for errors on the hard drive and fix them: 1. Right click the...
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