If you are having problems editing VodBurner calls, please make sure you have the latest version installed. (Older versions such as the one currently available in Skype’s Extras manager sometimes did not show all recorded calls, or did not allow editing on all of them). [...]
Archive for the ‘Troubleshooting’ Category
February 24th, 2010 - 6:35 am § in Troubleshooting
VBC Files
VodBurner records to its own internal format: VBC files. (VBC – VodBurner Crude). There are usually four of these for video calls (two for audio-only calls). To convert these to a playable format, go to the “Previous Calls” tab, click on your call, then click the Edit button. The Pos[...]
Troubleshooting VodBurner Skype Access
Are you having trouble getting VodBurner working with Skype? If you have been sent to this page by VodBurner, there has been a problem giving VodBurner permission to connect to Skype. Skype usually asks you to allow access, but sometimes not in an obvious way, and sometimes not at all due to proble[...]
How to tell which version of Skype is installed on your PC
Follow these simple steps to find out which version of Skype you have installed on your PC: 1. Double click on the green Skype icon in your system tray, or open Skype if it isn’t already running. Click on the Skype Help Menu, and then click About (as pictured below): 2. The version of Skype you c[...]
What to do if the Skype Permissions window does not appear
Normally when VodBurner runs for the first time, a Skype Permissions window appears to allow you to grant VodBurner permission to connect to the Skype application. Under some circumstances, however, the Skype Permissions window may not appear. The steps below show you what to do if this occurs. 1. R[...]
October 23rd, 2009 - 12:03 am § in FAQ, Troubleshooting
How to change Skype Access Permissions for VodBurner
If VodBurner’s Skype Access Permissions are not set correctly, VodBurner will not operate correctly. You can configure the Skype Access Permissions as follows: 1. In Skype, go to “Tools > Options > Advanced > Updates”. (NOTE: In Skype 3.1 and earlier, go to “Tools > Options &[...]