Archive for the ‘Troubleshooting’ Category

October 26th, 2009 - 8:41 pm § in FAQ, Getting Started, Help, Troubleshooting

How to tell which version of Skype is installed on your PC

Follow these simple steps to find out which version of Skype you have installed on your PC: 1. Double click on the green Skype icon in your system tray, or open Skype if it isn’t already running. Click on the Skype Help Menu, and then click About (as pictured below): 2. The version of Skype you c[...]

October 23rd, 2009 - 12:10 am § in FAQ, Getting Started, Troubleshooting

What to do if the Skype Permissions window does not appear

Normally when VodBurner runs for the first time, a Skype Permissions window appears to allow you to grant VodBurner permission to connect to the Skype application. Under some circumstances, however, the Skype Permissions window may not appear. The steps below show you what to do if this occurs. 1. R[...]

October 23rd, 2009 - 12:03 am § in FAQ, Troubleshooting

How to change Skype Access Permissions for VodBurner

If VodBurner’s Skype Access Permissions are not set correctly, VodBurner will not operate correctly. You can configure the Skype Access Permissions as follows: 1. In Skype, go to “Tools > Options > Advanced > Updates”. (NOTE: In Skype 3.1 and earlier, go to “Tools > Options &[...]