Welcome to the VodBurner FAQ page.
The primary cause of VodBurner problems is conflicts with other Skype recording applications – e.g. Evaer, Replay telecorder, Applian, Pamela, Super-tin-tin or IM-Capture. If you have ever installed these products click here to see how to fix the conflicts (even if you have since uninstalled the other applications).
Answers to other commonly asked questions are listed below:
–Coming soon to the VodBurner FAQ–
How do I edit my video so that I have the video and audio of one side of a call, and not both sides?
How can I reduce the amount of disk space VodBurner uses?
How can I reduce the size of the finished video?
How do I convert a VBC file to a standard video format?
How do I produce a WMV file?
How do I produce an MP4 file?
VodBurner is reporting an error with “vodburner_ppc” – what should I do?
I am getting an error message “An internal error occurred – video file was not generated” – what should I do?
Is there a maximum recording time?
How can I move my old recordings to a different disk?
I have finished editing – what files can I remove to free up space?
How do I share the finished video with colleagues?
How can I adjust the volume of my side and the other side in my recordings?
Can VodBurner record Skype HD video (720p)?
I changed computers – how do I activate my license?
VodBurner is reporting that my serial key has already been activated on another computer – what should I do?
If I purchase a subscription, will the watermark be removed from videos I already recorded?